Our "Lobby Hours" are set aside for arrival and departure appointments and Sniff Arounds. They are limited so we are able to care for the dogs which are entrusted to us and to keep a structured schedule. We are open for appointments each morning of the week between 8:30 AM and 11:00 AM. We offer an afternoon period primarily for late departures on weekdays from 4:00 PM to 5:00 PM. We do not have afternoon lobby hours on the weekend.
Should you find yourself arriving at our facility 10 minutes earlier or later than your scheduled appointment, please call or text us so that we can make adjustments, if possible.
Daily arrival appointments begin at 8:30 A.M., Monday through Saturday. Sunday mornings are for departures only. Each arrival appointment allows for 10-15 minutes to allow for goodbyes, provide us stay instructions, and pay for their services. (Special appointment requests will be reviewed)
Daily departure appointments begin as early as 8:30 AM every day. As long as your departure appointment is before 10:00 AM, we will not charge you for the day of departure. We will keep all dogs inside for departure appointments and bring your dog and their belongings outside.
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