Unscheduled Care is additional care we provide after a dog's scheduled departure appointment.
Abandonment occurs on the 7th day after the orignally scheduled departure appointment when an owner has not made other arrangements for their dog's departure from our facilities.
Delivery of your dog to TBB constitutes your acceptance of all policies including when a dog is not picked up and the owner has not arranged for additional food. TBB will take actions necessary to continue the care of their dog. Should expenses be incurred, owner is responsible to pay all costs and fees to continue the unscheduled care.
Further, if the dog is not picked up as scheduled, and other arrangements are not made, by the end of business on the 7th day past the originally scheduled pick-up date the dog will become property of TBB and will be re-homed in accordance with chosen rescue group rules. We recommend that all dogs have 1-2 additional meals and any medications in case your travel plans are delayed to return you back home to your dog. Should this happen, please notify us as soon as possible.
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